Privacy Notice

Effective Date: 1 July 2026 | Last Updated: 27 August 2026

You're reading this because you connected to a hotspot or PPPoE service that runs on Kafunda. Kafunda is a product of Sprint S.P Telecom, and it's the software the internet provider (“the Organisation”) uses to run its network, take payment, and keep your connection working. This notice explains what we do with your data on the Organisation's behalf.

The Organisation providing your internet access is the one responsible for your service and for deciding how your data is used. Sprint processes it on their instructions, as their service provider.

What we collect

When you connect to the network or buy access, we collect:

  • Phone number: Submitted at the point of payment for mobile money processing. Used to process the payment and confirm it went through.
  • Device identifier:Your device's MAC address and the IP address assigned to you while connected.
  • Session information: When you connected, when you disconnected, and how much data you used. This is standard network record-keeping generated by any internet connection.
  • Authentication details: The voucher code or username you used to log in.

If you're a PPPoE subscriber rather than a hotspot voucher user, the Organisation may have recorded additional details when you signed up, such as your name or physical address. That is between you and the Organisation. Sprint stores it on their behalf but does not decide what they collect.

We do not collect your browsing history, the content of your traffic, or anything about what you do once you are online. Session records tell us how much data moved, not what it was.

Why we collect it

  • To let you connect and confirm you've paid or have a valid voucher.
  • To process mobile money payments through our payment partner.
  • To give the Organisation the usage reports and billing records they need to run their business.
  • To detect fraud, such as a voucher being used more times than it was paid for.

Who sees it

The Organisation you are connecting through sees your session and payment records for their own network. Our payment partner, ioTec Pay, sees your phone number and the transaction details needed to process a mobile money payment.

We do not sell your data. We do not share it with advertisers. We do not use it to build a profile of you across different networks.

How long we keep it

Session and payment records are kept for as long as the Organisation's account is active, or for as long as Uganda's financial record-keeping rules require for transaction data, whichever is longer.

Your rights

Under Uganda's Data Protection and Privacy Act, 2019, you can ask to see the data held about you, ask for it to be corrected if it's wrong, and object to processing you believe is unlawful.

Because the Organisation is responsible for your service, the fastest way to exercise these rights is to contact them directly. If you contact us instead, we will pass your request on to the Organisation and help them respond.

Contact

For questions about your specific service or account, contact the internet provider you are connected through.

For questions regarding Sprint S.P Telecom's processing: email our Data Protection Officer at dpo@kafunda.net.